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Devon Information Advice and Support (DIAS)Early Help Flag

Devon Information Advice and Support (DIAS) is an independent, impartial and confidential county wide service offering information and support for parents and carers of children with additional needs from birth to 25, as well as young people with SEND (Special Educational Needs or Disability).

We can help you to understand SEND processes and assessments for education, health and care, and support you to work in partnership with schools and other agencies to get better outcomes for you and your child.

How we can help?

Information: We have a range of leaflets, factsheets and guides available by request or online which explain SEND support and processes. We can also tell you where you can find further support.

We can help parents and young people to

  • Prepare for meetings with school, the Local Authority and other professionals. We can sometimes support parents and young people at meetings, mediation and appeals.
  • Share their views
  • Write letters and fill in forms
  • Find the right person or organisation to contact
  • Find other services and support groups
  • Understand, and if appropriate, challenge Local Authority decisions

 DIAS also does the following:

  • ensures that parent/carers’ views are heard and understood
  • make sure that parent/carers understand their rights, roles and responsibilities, including legislation and local policy and processes
  • works with staff and governing bodies in schools and a range of other settings, as well as across the Local Authority and other agencies, to develop parent and young person friendly policies and partnership working with parent/carers
  • support parents, children or young people with SEND to understand and contribute to support plans.
  • offers training and information sessions to parents, school staff, governors and other professionals on SEN (Special Educational Needs). We train volunteers to work as Independent Supporters (IS).

    Contact the service to find out more.


01392 383080
Devon Information Advice and Support (DIAS)
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Great Moor House
Bittern Road
Sowton Industrial Estate

Further information

Cost Details
Display Date/Time
Telephone enquiry line Monday to Friday: 10.00am - 3.00pm
Referral required?
Referral details

Parents can request support by phone or email. Professionals can refer a parent for support with the parents consent in the same way.

Age range
0 years to 25 years
DBS check?
(formerly CRB)
Last updated: 13/04/2017
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