We are a local charity whose services are aimed at increasing the independence, mobility and peace of mind of older and disabled people; helping to combat the problems of loneliness and isolation.
We cover the whole of the Mid Devon area along with a few bordering parishes including Witheridge, Rackenford, Spreyford, Tedburn St Mary, Brampford Speke & Chumleigh
Our Mission Statement - “Increasing the independence, mobility and peace of mind of older, disabled and isolated people in our communities”
We achieve the objectives and aims of the organisation through the provision of suitable accessible solutions: Our three main services are:
Ring and Ride – Operating five days a week, Monday to Friday using fifteen seated accessible minibuses with paid drivers. It offers a door to door service from designated areas on certain days allowing residents the opportunity to access shops and other public facilities. There are currently two Ring and Ride schemes in Mid Devon. All passengers pay a fare.
Community Car Scheme – This service utilises volunteers using their own vehicles, collecting eligible passengers from their home and taking them to their required destinations for health appointments and social inclusion activities. Requests can be made from local organisations for their client group with specific transport needs to attend day care services and other social functions. This service is available seven days a week. All passengers are charged a fee based on their mileage.
Wheelchair Accessible Vehicle - This service is designed to complement both the Ring and Ride service and the Voluntary Car Scheme. These vehicles have the capacity to carry 1-15 passengers (depending on vehicle type) or two wheelchair passengers and seated passengers in differing combinations. Currently we have five paid drivers. All passengers are charged a fee based on the mileage they travel.
In addition to our core functions, we provide these subsidiary services:-
Shop & Leisure Mobility – is a scheme which enables people with limited mobility to access Tiverton town centre facilities.
Community Hub Facility - offering a variety of social activities.
Community Hub Delivery box– Our Hub activities delivered directly to your door.
Telephone Befriending service - Our team of friendly volunteers are here of offer a friendly voice and an all listening ear! This is currently a free service set up initially to help alleviate the isolation of COVID19. All our volunteers are fully DBS Checked.
Community Minibus Hire – Our large and small accessible minibuses are available to hire to local community/voluntary groups and individuals to organise journeys and days out. All hires include the services of a professional driver.
Information and Assistance – on transport issues for both the general public and other local groups and organisations.
School Transport – taking children to local schools on behalf of the education department.
Transport to Day Care - providing a transport provision service for Age UK, Age Concern and The Rowell Centre.
Day Trip Club – outings are arranged every Thursday and Saturday, taking passengers to various tourist attractions helping to alleviate loneliness and social exclusion.
Hospital Transport Provision – providing professional drivers using accessible vehicles transporting hospital patients to and from community hospitals.
Supply of drivers for Local Authority special needs day centre.
NHS Prescription Service – supplying a variety of ability and mobility aids to daily living through the prescription service.
Recycle to Mobilise Project - recycling mobility aids to prevent reusable mobility items from going to landfill.
To complement our existing services we also, provide a door to door friendly accessible transport service for individuals and work in partnership with local community groups and statutory authorities.