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Local Government and Social Care Ombudsman (LGO)

We are the final stage for complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. We are a free service. We investigate complaints in a fair and independent way - we do not take sides.

If you have a problem with a council service, you should first complain to the council. But if you are still not satisfied, we may be able to help.

Further information

Display Date/Time
Monday to Friday: 8.30am - 5.00pm.
Last updated: 16/04/2019
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