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Coronavirus (COVID-19)
Many services will be experiencing disruption at this time. Please contact them directly for further information.

For guidance on Coronavirus and the latest information on the situation in Devon, visit Devon County Council's Coronavirus (COVID-19) advice page.

Children and Family Health Devon - Single point of access

The Single Point of Access (SPA) aims to ensure a consistent and efficient response to referrals to the Children and Family Health Devon. The SPA co-ordinates incoming referrals and seeks to ensure that they follow the appropriate pathway for the child's needs.

All complex referrals are screened and discussed by a multi-disciplinary group of professionals who decide on the appropriate response. These professionals include staff from within Children and Family Health Devon and from services outside it such as acute hospitals, education and social care.

The SPA works in collaboration with social workers from Devon County Council and aims to support the Multi-Agency Safeguarding Hub (MASH) by ensuring there is a response to referrals which do not meet the immediate safeguarding criteria of the MASH but which may meet child in need criteria.

Examples of referrals include disruptive or anti-social behaviour, lack of parental support or boundaries, risk of offending, poor attendance or exclusion from school, bullying, special educational needs and disabilities. They can also include disengagement from education, substance misuse, anxiety or depression, experiencing domestic violence, teenage pregnancy and parenthood and young carers who exhibit additional needs which are as a direct result of their caring responsibilities.

Devon County Council uses an SEND flag to list services which define themselves as suitable for children and young people with SEND. These are part of Devon's SEND Local Offer. We recommend that you contact the service provider to make sure the service is suitable for your child or young person.


03300 245 321
Single Point of Access
Parent Organisation
Children and Family Health Devon


1a Capital Court
Bittern Road
Sowton Industrial Estate

Further information

Referral required?
Referral details

In most cases referrals should have undergone a common assessment framework and team around the child meeting prior to specialist referral.

Age range
0 years to 18 years
DBS check?
(formerly CRB)
Last updated: 04/02/2019
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