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Audiology Department Chime Social Enterprise

We are an NHS Audiology Service that utilised the Government Right to Request scheme to spin out as a not-for-profit Social Enterprise.

Our organisational form is as a Community Interest Company (CIC). This means that any surplus that we make in terms of funds we have to invest back for the benefit of our social aims – in our case this is service to hearing impaired patients. We have a contract to offer NHS adult and children’s audiology services, free at the point of delivery on behalf of NHS Devon, in Exeter Mid & East Devon.

There is a current initiative called Any Qualified Provider that is opening up adult community hearing aid services to other providers as well as the traditional NHS providers. Chime are considering replicating our service in other geographical areas as we believe we have an excellent model based upon the best of existing NHS services and we want that to thrive and be accessible to NHS patients.

Chime take referrals for hearing tests with adults and children of any age, discuss the results and agree a way forward with our clients. If hearing aid amplification is an option then we can provide this too as an NHS service. If hearing therapy, balance work or tinnitus services are required we can accept NHS referrals for these issues too and refer on to the correct part of the service where this becomes obvious.

We are happy to talk to patients, referrers and commissioners of any aspect of audiological service and how we might be able to help. This can be NHS work but we can be flexible in who we work with or how in fulfilling our social aims.

Devon County Council uses an SEND flag to list services which define themselves as suitable for children and young people with SEND. These are part of Devon's SEND Local Offer. We recommend that you contact the service provider to make sure the service is suitable for your child or young person.

Contact

Telephone
01392 402225
E-mail
chc.exeter@chimehealth.co.uk
Website
Chime Audiology

Venue

Address
RD&E Hospital (Wonford)
Barrack Road
Exeter
Devon
Postcode
EX2 5DW
Facilities
Parking accessible for people with disabilities
Toilet facilities for people with disabilities
Hearing loop
Wheelchair accessible

Further information

Contact provider for costs?
Yes
Cost Details
NHS Services are free
Display Date/Time
Monday to Friday: 9.00am - 6.00pm. Saturday: 9.00am - 6.00pm.
Referral required?
Yes
Referral details

Mostly yes for new patients to us. No for existing hearing aid users of ours.

DBS check?
(formerly CRB)
Yes
Last updated: 06/12/2018
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