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Coronavirus (COVID-19)

Many services will be experiencing disruption at this time. Please contact them directly for further information.

For guidance on Coronavirus and the latest information on the situation in Devon, visit Devon County Council's Coronavirus (COVID-19) advice page.

Care agencies

Information about Care agencies - these employ staff to provide care and support to people in their own homes. Care agencies are registered with and monitored by the Care Quality Commission (CQC). 

Information on Care Quality Commission (CQC) registered services is taken from the CQC website http://www.cqc.org.uk/ and displayed automatically on this directory. Providers of these registered services can then add extra useful information to these entries on the Directory.

Alternatively you may choose to employ a personal assistant (PA).
The personal assistant (PA) network  can help you find a PA/carer - you can also place a free advert here to help you find someone to meet your needs.
PA's do not have to register with the CQC.

If you think a vulnerable adult is being abused in any way, tell someone. You can speak in confidence to one of the Safeguarding Adults teams. 

  • For Devon contact Care Direct on 0345 1551 007 (8am to 8pm Monday to Friday and 9am to 1pm on Saturdays) or email csc.caredirect@devon.gov.uk 

    If an emergency situation happens outside these hours or on a Bank Holiday contact the Emergency Duty Service on 0345 6000 388.

  • For Torbay call 01803 219700 or email Safeguarding Adults

If you suspect that a vulnerable adult is in immediate danger or if there is an emergency situation please call 999

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    New Key

    New Key provides personal care to people living in supported living accommodation in Totnes and Kingskerswell. People who use the service include people with physical disabilities, autism or learning difficulties. New Key also provides other services which help people to live independently, such as assistance…
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    10A Dart Marine ParkSteamer Quay RoadTotnesTQ9 5AL

    Newcross Healthcare Solutions Limited (Torbay & South Hams Service)

    Nursing agency, providing nursing and domiciliary care, which includes personal care, sitting and domestic services.  Able to provide services to children and adults of all ages, and clients with mental health problems and learning disabilities. Can also help with complex healthcare needs.  24/7 cover.  Minimum:…
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    28, Tor Hill RoadTorquayTQ2 5RF

    Helping Hands Exmouth Limited

    Welcome... Helping Hands is an established community care service operating within Exmouth and East Devon. The business was started in 1986, is locally owned and family run - not part of a national organisation.   We specialise in the following areas: Personal Care  Practical Support  Rehabilitation 
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    34, Danby TerraceExmouthEX8 1QS

    Helping Hands Exeter

    Find out more about care in Exeter If you’d like to speak with Katie about how her team can help you, please call us on 01392 330 834. Our phone lines are open seven days a week. Alternatively, you are welcome to pop into our branch…
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    70-72Fore StreetExeterEX1 2RR

    Step by Step Supporting Independence Ltd

    Step by Step Supporting Independence Limited is a domiciliary care agency based in Dawlish, South Devon. We provide high quality support to people who need help to live within their own homes.
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    Sarum3 Oak Park VillasDawlishEX7 0DE

    Home Instead Senior Care - Ivybridge

    Home Instead Senior Care provides care services in Ivybridge, Kingsbridge, Plympton and Plymstock. Services include: Companionship Home help and housekeeping Personal care# Dementia care Please call or pop into our office to discuss a package that suits your needs.
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    22, Glanvilles MillIvybridgePL21 9PS

    Leaf Complex Care Exeter

    Our proactive multi-disciplinary rapid response support team supports individuals across the spectrum of mental health, learning disabilities and complex care support needs who have urgent care and support needs and may be vulnerable, emotional, anxious, disorientated, distressed or challenging in behaviour. 
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    1, Emperor WayExeterDevonEX1 3QS

    Quality Lifestyle Ltd

    Quality Lifestyle Ltd provides individualised packages of support and home care for a range of people in the Plymouth area with various abilities and needs and through our assessment process we will determine the level of support required. We provide a wide range of services…
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    Head OfficeThe Lodge, 334 Tavistock RoadDerrifordPlymouthDevonPL6 8AL

    Tavy Care Services Ltd

    Welcome to Tavy Care Services. We are a fully CQC registered, family run domiciliary care agency. We provide a professional standard of care and support for people in their own homes within Tavistock and the surrounding areas.
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    Office D3 Abbey PlaceTavistockPL19 0AB

    Wayforward Main Office

    Bespoke care packages for people with a learning disability and/or Autism.
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    10, Larkin CloseNewton AbbotDevonTQ13 9GX
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