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Coronavirus (COVID-19)

Many services will be experiencing disruption at this time. Please contact them directly for further information.

For guidance on Coronavirus and the latest information on the situation in Devon, visit Devon County Council's Coronavirus (COVID-19) advice page.

Devon personal assistant (PA) network

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Welcome to the Devon PA Network. A personal assistant (PA) helps someone who needs care and support to live as independently as possible.

This website brings together people who need help from a PA, with people who want to be a PA or are already helping other people as a PA.

In Devon we urgently need more people to step up and to help support people in our community who require help.

If you can provide care and support to people at home – whether that’s to deliver personal care, help around the house, or help for that person to get out to do things in their community – then we’d love to hear from you.

You may already do this for other people, as a Personal Assistant, or perhaps you’re considering becoming one.

If you would like to find out more about being a PA, please browse the ‘Useful Information” section below, or make direct contact with the team at Devon County Council by emailing socialcarebusinessrelations-mailbox@devon.gov.uk or calling 07870 379883

If you can provide care and support to people at home – whether that’s to deliver personal care, help around the house, or help for that person to get out to do things in their community – then we’d love to hear from you. 

Important note 
Please be aware that PAs listed on this website are not employed by Devon County Council. A PA will either be employed by an individual who requires support or will be self-employed. The PA’s on this site have not been checked by or endorsed by Devon County Council. For more information please read our terms and conditions.

What is a personal assistant? 
A PA is employed by someone who needs social care, either because of their age or disability, to enable them to live as independently as possible. This could include helping with shopping, household tasks, supporting people to access community resources like the library as well as community activities and leisure facilities. A PA can also help with personal care such as bathing and getting dressed.  PAs can be employed by individuals who receive NHS funding via a Personal Health Budget, and who require support meeting their health and wellbeing needs (www.nhs.uk/nhs-services/help-with-health-costs/what-is-a-personal-health-budget). 

Useful information for Personal Assistants

Coronavirus (Covid-19) Information
Information specifically for PAs can be found on the Devon County Council Provider Engagement Network.


If you would like to become a PA
You can either jump straight in, read the information on this site, create a listing on this site, and make a start, or make direct contact with the team at Devon County Council by emailing socialcarebusinessrelations-mailbox@devon.gov.uk or call07870 379883.

There is good background information on the role in theSkills for Care

Advertising your PA service
This PA network can help you offer your services as a PA. Find a PA vacancy now.

You can also list your own advert. Sign up for an account and give as much detail as possible about the services you offer. This will help prospective clients choose the most appropriate assistant for them. Create an advert now.

Working as a PA
You can choose to work as either an employed or self-employed PA. As a PA you are not regulated by the Care Quality Commission (CQC).

Please be aware that individuals funded by NHS Devon Clinical Commissioning Group (Personal Health Budget) are not able to have self-employed PAs, all PAs must have ‘employed’ status.  

You should be willing to provide the following for the person that you are working for:

  • proof of your right to work in the UK 
  • any relevant training and qualifications
  • previous employment references 
  • if you are self-employed, your HMRC confirmation of registration as self-employed
  • if you are self-employed, proof of liability insurance 
  • a current Disclosure and Barring (DBS) check

More information and guidance about working as a PA can be found in our ‘Frequently Asked Questions’ section.

Training
It's important to develop your skills and knowledge as a personal assistant so that you are able to offer care and support to people.

We are currently able to offer free training through the HSSAP programme, and you can find more general information about what training is available through Skills for Care

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Useful information for employers

Advertising for a PA
This PA network can help you find someone who can offer care and support. Find a PA now.

If you are unable to find a PA you can advertise your requirements on this network. Create an advert now.

Alternatively, you could use a care agency. Care agencies employ carers to help you in your own home. Unlike PAs, these agencies must be registered with the Care Quality Commission (CQC).

Recruiting a Personal Assistant
You may not think of yourself as an employer but if you employ your own PA using a direct payment, your own money, a personal care or health budget or other means, that’s exactly what you are.

It is the responsibility of the employer to follow a recruitment process and be satisfied that a PA is competent and capable to carry out the tasks required and to check the credentials of their Personal Assistant.

Please be aware that individuals funded by NHS Devon Clinical Commissioning Group (Personal Health Budget) are not able to have self-employed PAs, all PAs must have ‘employed’ status.

If you receive funding from NHS Devon Clinical Commissioning Group (Personal Health Budget), Plymouth City Council, or Torbay and South Devon NHS Foundation Trust, please ensure you contact them with any queries and adhere to their individual terms and conditions.

Anyone considering employing a PA should take steps to make sure that the PA has all the necessary paperwork before they are employed. We encourage employers to seek a minimum of two references from a PA and ask for proof of:

  • right to work in the UK 
  • any relevant training and qualifications
  • HMRC confirmation of registration as self-employed
  • proof of liability insurance if the worker is self employed
  • a current DBS check

More information and guidance about employing a PA can be found on our 'Frequently Asked Questions' section.

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